Copy of Return Policy & Price Match Guarantee 2
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos email@example.com and we will process an insurance claim on your behalf.
CANCELLATIONS & REFUND
If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging. Please contact us first at firstname.lastname@example.org with your return request. Our returns team will be able to provide you with the closest location for you to ship the return. We will process your return within 2 business days of us receiving the product. You (the buyer) will also be responsible for actual return shipping charges.
You need to include a tracking number for us for the return package, it will make it easier for us to ensure your return is processed as soon as possible! We do not cover costs for return shipping.
Return timeframes depend on how soon you are able to ship the products and when we receive them.
*PLEASE NOTE ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE*
Refunds will only be issued to the original credit card that you use when placing your order. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 2-3 business days.
PRICE MATCH GUARANTEE
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax